You may either send us the document by email if it is available or tell us the number of characters it contains.

Please provide the following information to the fullest extent possible.
- Document topic
- Purpose of use
- Volume (characters, words, pages)
- Readers
- Level of formality required (for translation into Japanese)
- Format (Word, Excel, PPT, paper)
- Language of translation
- Desired delivery date

We are able to accept same-day and next-day requests.
Please note that rush requests incur a 50% express surcharge compared to normal translation rates.

Yes, we can. We will organize a project team of multiple translators to complete high-volume translations in short periods of time.

For translation into English: Anything up to 250 characters is billed at 4,000 yen
For translation into Japanese: Anything up to 200 words is billed at 4,800 yen
These are our minimum charges.

How much a translator can do in a day depends on the topic and the degree of difficulty.
For translations into Japanese, our standard is 1,500-2,000 words per day; for translations into English, 3,000-4,000 characters.

When there are revisions to the original document, you are charged only for the translation of the changes.
While we exert every effort to maintain a high level of quality, if there are any mistakes in the delivered translation we will of course correct them free of charge. Other revisions and changes that are purely a matter of cosmetics and taste will be charged separately.

Yes, we provide editing and proofreading by a native speaker of the target language. We have a long track record in these services and can offer them with confidence.

In addition to English, we are able to deal with 26 languages: Chinese (Mandarin, Cantonese, Shanghainese, Taiwanese), Korean, Thai, Vietnamese, Indonesian, Urdu, French, German, Dutch, Czech, Polish, Italian, Spanish, Portuguese, Danish, Finnish, Russian, Hungarian, Turkish, Bulgarian, Arabic and Hebrew.

The translation will be delivered by email. We are able to handle all standard file formats (text, MSWord/Excel/PowerPoint, PDF). For files with particularly large data volumes, delivery is made via cloud services.

We categorize our translators according to specialty and will select the optimum translator for the project. If your company has specific terminology preferences, we ask that you provide a glossary in advance to increase the precision of your translation.

We do not, as a rule, provide summaries as a part of the translation process. Different individuals have different approaches to summarization and the results may not always be in line with your expectations.

Yes, we can. Simply highlight the places that require translation. Please consult with us if the document needs to be studied in advance, for example, to identify differences from the previous version that require translation. We can provide those services as well.