FAQ

FAQ

1

Can you dispatch interpreters and translators for long-term assignments?

Yes. We have a temporary staffing permit (HA 13-040564) and can dispatch interpreters, translators and other people with strong language skills.
2

Is there a probationary period for dispatching?

The first month after hiring is considered the probationary period.
3

Can you provide dispatch services for only 3 days a week?

Yes, we can dispatch translators and interpreters for commitments of one day per week or longer.
4

How do you assess the skills of dispatch staff?

We interview candidates in advance and conduct an assessment of their skills. We then propose optimum candidates for your request in light of experience and other factors.
5

What terms and conditions should we communicate to you when requesting temporary staff?

Please provide the following information to the fullest extent possible.
- Description of work
- Nature of position
- Number of people required
- Place of work
- Working hours
- Break time
- Working days
- Holidays
- Budget
- Desired start date and term of assignment
Our coordinators will consult with you on the details.
6

What does "temporary staffing with the possibility of subsequent full-time employment" mean?

"Temporary staffing with the possibility of subsequent full-time employment" refers to a referral contract that is based on potential hiring as an ordinary full-time employee (or contract employee) at the end of the term of assignment if both sides are in agreement.
7

What terms and conditions should we communicate when requesting temporary staffing with the possibility of subsequent full-time employment?

Please provide the following information to the fullest extent possible.
- Description of work
- Nature of position
- Number of people required
- Place of work
- Working hours
- Break time
- Working days
- Holidays
- Budget
- Commuting allowance
- Raises
- Social insurance and other welfare
- Term of assignment
Our coordinators will consult with you on the details.
8

What is the ordinary term of assignment for temporary staffing with the possibility of subsequent full-time employment?

No more than 6 months for the same staff member.
9

When are referral fees paid for temporary staffing with the possibility of subsequent full-time employment?

Please pay referral fees upon the termination of the term of assignment and formal hiring of the staff. During the term of assignment, we will invoice you for predetermined hourly wages.
10

Can you refer people seeking full-time, ordinary employment?

Yes we have a personnel referral permit (13-YU-040557) and can refer interpreters and translators whoe meet your requirements.
11

What terms and conditions should we communicate when requesting personnel referrals?

Please provide the following information to the fullest extent possible.
- Description of work
- Nature of position
- Number of people required
- Place of work
- Working hours
- Break time
- Working days
- Holidays
- Budget
- Commuting allowance
- Raises
- Social insurance and other welfare
- Term of assignment
Our coordinators will consult with you on the details.